privacy & policy

PRIVACY POLICY

Effective Date: May 2, 2025


Picasso Auto Body Group Inc. (“Picasso,” “we,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our website or interact with us in other ways.

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent update will appear above. Your continued use of our website after the posting of any changes signifies your agreement to those changes.


Information We Collect


We collect both personally identifiable information (“Personal Information”) and non-personal information when you visit our website or engage with our services.


Information You Provide Directly:

You may provide us with personal information such as:

  1. Name
  2. Email address
  3. Phone number
  4. Mailing address
  5. Vehicle information (e.g., VIN, license plate, insurance info)
  6. Photos of your vehicle
  7. Any other details provided in service requests, estimates, or forms


Information Collected Automatically:

We may collect information through cookies, log files, and analytics tools, including:

  1. IP address
  2. Browser type
  3. Device information
  4. Pages visited
  5. Date and time of access
  6. Referring website


We use this data to analyze trends, administer the site, track user movement, and gather broad demographic information.


Use of Information

We use the information collected to:

  1. Provide, operate, and improve our services
  2. Respond to your inquiries and service requests
  3. Communicate with you about your service status
  4. Analyze site usage and optimize user experience
  5. Ensure compliance with applicable laws and obligations
  6. Prevent fraud or misuse
  7. Send occasional updates or promotional materials (with your consent)


Sharing of Information


We do not sell or rent your personal information. However, we may share your data with:

  1. Affiliated service providers and vendors who support our operations
  2. Insurance companies or adjusters involved in your repair process
  3. Government or legal authorities as required by law
  4. Third-party analytics and marketing platforms (in anonymized form whenever possible)

Any third parties are required to maintain the confidentiality and security of your information in accordance with our standards.


Cookies and Tracking


Our website may use cookies and similar tracking technologies to improve functionality and enhance your experience. You may disable cookies through your browser settings, although this may affect certain features of the site.


We may use third-party services such as Google Analytics to monitor and analyze site performance. These providers may collect anonymized usage data in accordance with their privacy policies.


We currently do not respond to browser-based “Do Not Track” signals.


Data Security


We use industry-standard safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encryption protocols, firewalls, and internal access restrictions.


Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Use of our site is at your own risk.


Minors


Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have received information from a minor without parental consent, we will delete it promptly.


Your Rights and Choices

You have the right to:


  1. Access the data we hold about you
  2. Correct or update your information
  3. Request deletion of your personal data
  4. Opt out of marketing communications at any time
  5. Express concerns about how your data is handled


To exercise these rights, please contact us at the email or mailing address listed below.


Contact Us


If you have any questions or concerns regarding this Privacy Policy or your information, please contact us at:


Picasso Auto Body Group Inc

14203 Oxnard St, Van Nuys, CA 91401

Email: picassoautobodyinc@gmail.com

Phone: 818-994-4900